Information for Parents

The Nursery is open throughout the year except for Statutory (Bank) Holidays and possibly between Christmas and New Year, depending on which day Christmas falls. Exact dates of holidays are published on the Nursery notice board.

During the 6 weeks summer holiday we will be running ‘Summer Fun’ when the service we provide changes slightly to accommodate peoples changing needs throughout the school holidays. Session times may vary but we will continue to operate between 08.30 a.m. and 5.30p.m. If the sessions you require are different to the normal sessions that your child attends they will need to be booked in advance in order for us to arrange the right staffing levels. Children will need to bring a packed lunch with them.

Settling in

We encourage all our children to attend ‘taster’ sessions. It is very important for children to be comfortable within their surroundings especially when it is possibly the first time they will have been left without the support of Mum, Dad or a familiar person.   These sessions last for approximately an hour at a time and can gradually be increase if necessary, we will be totally led by your child as to the number of ‘Taster’ sessions they require. You are more than welcome to stay with your child and enjoy the activities they will be experiencing as well as meeting the key person who will be caring for your child.


  • Ÿ  Children who are unwell for any reason should be excluded from nursery.
  • Ÿ  Children with Diarrhoea should be excluded; unless the diarrhoea is known to be due to a non - infectious cause e.g. Coeliac Disease.
  • Ÿ  Children with infectious diseases such as Chicken Pox, Measles, Conjunctivitis and any other communicable diseases must be excluded.
  • Ÿ  Children who have been prescribed antibiotics can usually return to nursery towards the end of the course, providing they are well.
  • Ÿ  Children who become sick whilst at nursery will be made comfortable, isolated from the other children and cared for by a member of staff.
  • You will be contacted immediately and advised of the situation, you will be expected to collect your child as soon as possible.
  • Ÿ  Please ensure we have emergency contact numbers on your enrolment form and notify us of any changes.
  • Ÿ  The Supervisor reserves the right to remove a child to hospital in an emergency.


Winter Weather

Our current action plan should the need arise for the nursery to close due to extreme weather.

We will only close if:-

  • Ÿ  We are unable to maintain a reasonable temperature within the nursery where the children and staff are likely to be.
  • Ÿ  If water is unavailable and therefore the toilets are not working satisfactorily.
  • Ÿ  If there are insufficient staff members to supervise the numbers of children likely to be present.
  • Ÿ  If there are any on-site hazardous conditions that cannot reasonably be mitigated.

Once a decision has been made to close we will contact KMFM/ HEART radio or you personally if we are closing early and your child is already attending, via telephone so please ensure we have your correct emergency telephone numbers.

We encourage the children to go outside for fresh air and exercise, please ensure your child brings appropriate clothing so that they are able to do so.

Early Years Foundation Stage (EYFS)

The EYFS is how the government and early year’s professionals describe the time in your child’s life between birth and age 5.

This is a very important stage as it helps your child get ready for school as well as prepares them for their future learning and success. From when your child is born up until the age of 5 their early years experience should be happy, active, exciting, fun, secure and support their development, care and learning needs.

As a nursery we follow a legal document called the Early Years Foundation Stage Framework.

This framework exists to help us to help your child and was developed by a number of early year’s experts and parents.

By following the Early Years Foundation Stage Development statements we aim to lay secure foundations to support every child’s learning, development and welfare.   There are 7 areas of learning – 3 Primary, Personal, Social and Emotional Development, Physical Development and Communication and Language and 4 Secondary, Literacy, Mathematics, Understanding th World and Expressive Arts and Design.

We aim to meet the individual needs of your child to help them get the best possible start in life.

Play underpins the delivery of the Early Years Foundation Stage and all the development and learning for young children. Most play is spontaneous although some may need adult support and it is through play that they develop intellectually, creatively, physically, socially and emotionally. By providing well planned experiences based on your child’s spontaneous play we will support them in their learning with enjoyment and challenge.

Staff will carry out regular observations of your child while in our care ensuring your child’s learning and development incorporate their interests and needs. These observations cover all 7 areas of development according to the Early Years Foundation Stage as well as recording special and spontaneous moments, which captures your child’s response to certain activities and events as they happen. All your child’s experiences at Rainbow are recorded in their Rainbow Days – My Unique Story enabling you to look over your child’s time here at nursery for years to come.

Rainbow do all we can to prepare your child for school. Actions and activities are in place to gently encourage your child to become independent, activities like washing hands, taking off their own coats etc.

Nursery Insurance

Children must be collected promptly at the end of their sessions; our insurance cover is only valid to have children on the premises until  5.30 p.m.

The nursery is closed between 12 noon - 1 p.m. again children must be collected promptly due to staff numbers reducing over the lunch period.

You are considered responsible for your own child while you are on the nursery grounds.

Nursery Policies and Procedures

Rainbow Policies and Procedures are available for all parents to view in the reception area. These include Admissions, Behaviour, Child Protection, Inclusion and Equality, Food Management, Health and Safety and Parents as Partners.

Children's Collection

If anyone other than parents are to collect your child from the nursery we must be informed in advance and given their names. No child will be released to another person unless we have received prior confirmation as to their identity. We may ring you back to confirm their identity. If someone other than yourself is to collect your child on a regular basis we will need your permission to release them into their care in writing.

Access to Records

 Information we receive about your child through your enrolment form is kept in a locked cabinet accessible only by supervisory staff. If you wish to see any records held by us regarding your child you are free to do so at any time. Information held may include observations for activity planning, accident records and medication administration forms. No records are kept on computer.

Complaints Procedure

A copy of our Complaints Procedure and Feed Back Forms are available in the reception area. Please use them if you wish to give any feedback / suggestions.


Rainbow Children's Nursery

The Lawns

207 Hythe Road



TN24 8PL



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